Privacy policy

nova-d collects and uses information needed to operate an online store. When you visit, order, contact support, or request a return, we may receive your name, email, phone, billing and shipping address, order contents, payment status, communications, account details, and marketing preferences. Shopify and approved technologies may collect device, browser, IP, cookie, referral, cart, and security data.

Payment credentials are handled by the payment provider shown at checkout; nova-d does not store complete card numbers or CVV codes. We use personal information to process and deliver orders, verify payment, provide updates, answer questions, handle returns and refunds, prevent fraud, maintain security, improve the website, and meet tax and legal duties.

Information may be shared with Shopify, payment processors, fraud-screening providers, warehouses, carriers, email/support systems, analytics vendors, advisers, and authorities where lawfully required. We do not sell customer contact information. Service providers may process data outside New Jersey or the United States, with reasonable safeguards required by applicable law.

We retain data for fulfilment, customer service, accounting, tax, fraud prevention, disputes, and legal compliance. Security measures are used, but no online system is completely secure. Essential cookies support cart and checkout; optional cookies are subject to the choices presented on the website.

Depending on your state, you may request access, correction, deletion, or a copy of personal information, or opt out of certain marketing uses. Email promiseesmond2673@outlook.com. We may verify identity and will respond as required by applicable law. Questions may also be mailed to the business address.